Your Outdoor Living & Hearth Store

Real Fyre®

Gas Log Sets

FAQ

How do I determine which size I need?

Typically, the rear width of your fireplace determines the log size.

For example:

-A 36" fireplace with a rear width between 18"-23" will use an 18" gas log set.

-A 42" fireplace with a rear width between 24"-29" will use a 24" gas log set.

-A 48" fireplace with a rear width between 30"-35" will use a 30" gas log set.

Can you help me determine which size I need?

Yes, please take pictures of your fireplace, download & fill out our measuring guide, then bring it into our showroom or contact us for help.

Are your gas logs vented or vent-free?

All of our indoor gas logs are vented. We do offer some vent-free gas log sets for outdoor fireplaces.

What's the difference between vented & vent-free gas logs?

Vented gas logs are designed to be used inside a vented wood burning fireplace with gas line, as they use more Btu's and have a larger flame.

Vent-free gas logs are designed to be used in a ventless fireplace, as they use lower btu's and a lower flame. (These are not available in California for indoor use.)

Can your gas logs be used in my direct-vent gas fireplace?

No, our gas logs are not designed to be used in a direct-vent gas fireplace. Direct-vent gas fireplaces can only use the logs designed by the manufacturer of that specific fireplace model.

Our gas logs are designed to be used inside a vented wood burning fireplace with gas line.

How long does it take to receive my gas logs once I purchase?

Most of our gas logs are instock and ship within 2-3 business days.

Do you have gas logs on display in your showroom?

Yes, we have live burning & static gas logs on display in our showroom.

What is the warranty on your gas log sets?

Read full warranty

Where are your gas logs made?

Made in USA.

If I buy a gas log set and it doesn't fit can I return it?

No, unfortunately we don't accept returns. That is why we please ask that you take measurements, photos, fill out our measuring guide and bring them into our showroom or contact us for assistance before making your purchase. This way we can avoid any mistakes.

Real Fyre®

For more than 75 years Real Fyre has been creating the most beautiful gas fire products you can buy. We build gas fire logs so authentic looking, they’re equally beautiful with or without a fire burning. And for those seeking a more contemporary look, Real Fyre also offers a wide range of stunning glass and stone designs.

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